Terms & Conditions
Sweetpea by the sea
Payment: Payments are processed via Paypal.
Delivery: items will be dispatched within approximately 1-2 working days. If however you require your purchase sooner, please get in touch via email about express delivery options.
I normally use either Royal mail or My Hermes service for delivery and keep proof of postage for every item sent.
I take utmost care in wrapping your purchase in order to protect it during transit. If you find that your item has suffered damage during its journey to you, please email me with pictures of the damage in the first instance.
Items lost during dispatch to you will be dealt with in accordance with the courier company or Royal Mails lost items policies.
Returns: Please ensure you are 100% certain of your item before continuing with your payment.
Requests for a refund must be made within 14 days of purchase.
On returning your item, it must be in the same condition as shown in the pictures or I won’t accept a return. I try to show any damage or wear and tear in the pictures. Please be aware that vintage items are not in perfect condition, most of them have signs of wear. Most vintage fabric is worn, faded and may have holes, marks or repairs to it.
If you wish to return an item the buyer is responsible for paying postage and packaging the item securely, the same way it was received. I will not refund if the item is broken or damaged due to poor packaging.
Once I've seen that the item has been received in the same condition that it was originally sent, I will proceed with refunding your money to you.
PRIVACY POLICY
I respect your privacy and do not share personal details, names, addresses and email addresses with third parties.
All transactions are carried out through Paypal. sweetpea by the sea will not acquire or store any financial details.